Cover » FAQs

FAQs

by Wailele

Where are you located?

We are located in Playa de Maro, Nerja, in the province of Malaga.

You need to be there to enjoy your booking.

Click on the image to get our location using Google Maps.

Do I need to make a booking?

Yes, it is very important to have an wonderful day without wasting time.

Online bookings have preference.

With your booking you ensure your seats without the need to wait in endless queues.

What time should I be at Playa Maro?

You must be already with us at the beach 15 minutes before the departure of your booking.

You need to park and get to the beach.

What is the minimum age to be able to do the route?

The minimum age is as follows:

Kayak route: 4 years old.

Children from 4 to 6 years old are free as long as they weigh less than 30kg and will be accompanied at all times by 2 adults in a special kayak for these cases.

Paddle Surf: 10 years old.

Do I need to bring a suit, special clothes or footwear?

You only need to wear a swimming costume.

It is advisable to bring a cap, sun cream and a t-shirt to avoid skin chafing from the lifejacket.

It is not essential to wear shoes, but if you have booties or other water sports shoes, you can wear them.

Do you have a place to store our belongings?

We have a safe place where we can store 1 backpack with your belongings with your booking.

Is there a any parking ?

There is a public parking within 5-10 minutes walking distance from Playa Maro.

Can we pay the rest of the booking by credit card or cash?

Both options are possible.

We don’t have our own vehicle. Can we get to Playa Maro by public transport?
Yes, you can.
In Muelle Heredia, Malaga, there is a direct bus line to Maro.

There is also the M-110 bus line from Benalmádena to the Muelle Heredia bus stop in Málaga.

The M-220 line from Marbella and surroundings to Fuengirola. And from Fuengirola the M-120 line to Torremolinos with connection to the M110 line to Muelle Heredia Malaga.

From the last stop on the direct line to Maro, you can take a taxi for a very small fee to the beach.

Is there anywhere to eat?

On the beach there is a small chiringuito where you can eat and drink.

Do you have toilets or showers?

Yes, we have toilets and showers at Playa Maro.

Can I bring my own camera?

Wailele’s Guided Kayak and Paddle Surf Tours include free photos and videos that we take with our own GoPro cameras, but if you want to bring your own, you can.

Can I eat on the route?

The level of our routes are easy, for children and adults. You don’t need to bring food or drink but a bottle of water or an energy bar is always useful.

What happens if the weather is not suitable?

We always check the sea conditions days in advance.

The safety of our clients is paramount.

If the sea conditions are not good for the safety of our clients and the activities, the routes are cancelled.

We give our clients as much advance notice as possible.

We usually give at least 1 day’s notice before the date of the trip.

We give the client the option of either refunding the online payment or changing the date of the trip to another day with better sea conditions. It´s up to the customer.

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